Privacy Policy for Alkremeya App
Last Updated: June 12 2023
This Privacy Policy describes how Alkremeya ("we" or "us") collects, uses, and protects the personal information of users ("you" or "users") of the Alkremeya mobile application ("the App"). We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the terms of this Privacy Policy.
Information We Collect
1.1 Personal Information
When you use the App, we may collect the following personal information:
1.1.1 Phone Number: We require your phone number to create and authenticate your account. We use Firebase to handle the login process, including the use of One-Time Password (OTP) verification.
1.1.2 Email and Name: We collect your email address and name to personalize your experience within the App and provide better customer support.
1.1.3 Profile Picture (Optional): You have the option to upload a profile picture to personalize your account. This picture is stored securely on our servers and is associated with your account.
1.2 Usage Data
In addition to personal information, we may collect certain non-personal information automatically when you use the App. This may include:
1.2.1 Device Information: We collect information about the device you use to access the App, such as the device type, operating system, and unique device identifiers.
1.2.2 Log Data: We may collect log data, including your IP address, browser type, pages visited, and other usage statistics related to your interaction with the App.
Use of Information
2.1 Personal Information
We use the personal information collected from you for the following purposes:
2.1.1 Account Creation and Authentication: We use your phone number, email, and name to create and authenticate your account, enabling you to access the features and services of the App.
2.1.2 Communication: We may use your email address and phone number to communicate with you regarding important updates, notifications, changes to our services, and for customer support purposes.
2.1.3 Personalization: Your email, name, and profile picture (if provided) may be used to personalize your experience within the App.
2.2 Non-personal Information
The non-personal information collected from you is used to analyze usage patterns, improve the App's performance, enhance user experience, and optimize our marketing efforts.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you delete your account, we will delete your personal information associated with that account, except as required for legal and regulatory compliance or as necessary to protect our rights.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party services, such as Firebase, for authentication and other functionality. These services have their own privacy policies and terms of use, and your use of those services is subject to their respective terms and conditions.
Children's Privacy
The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be reflected on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the privacy practices of the Alkremeya App, please contact us at supp.alkremeya@gmail.com .
By using the Alkremeya App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the App.